We have an HP Proliant DL380 G4 Server that needs a firmware update on its Smart Array 6i storage controller. Following the documentation, I've downloaded the firmware update file cp009357, but it does not seem to be the correct one. The server is running WinServ08 32 bit. The current firmware for the Smart Array 6i is 2.58. Downloaded all the available firmware update versions: • v2-84a-CP006627 • v2-80b-CP006627 • v2-80a-CP006627 • v2-76a-CP007619 • v2-74a-CP007374 • v2-68-CP006627 • v2-58b-CP006627 Tried each one starting with firmware version 2.58B. All of the installations failed with the same message: “The software will not be installed on this system because the required hardware is not present in the system or the software/firmware doesn't apply to this system. There were no devices found that could be loaded with the Rom Image Press 'Close' to exit Setup.” Is there another file I should be downloading?.

HP Integrated Lights-Out 2 User Guide for Firmware 1.75 and 1.77 Part Number 394326-009 April 2009 (Ninth Edition).

I was in the same boat, and it's been a huge pain in my ass to try to get this firmware updated. I'm on a DL360 G4p and using firmware revision 2.36, and using the%uFEFFonline flash for Windows I can't upgrade to any of the firmware packages, nor downgrade to 2.34, nor force a reinstall of 2.36. It just does not recognize that I have the card I know I have. I've used the Smart Update Firmware DVD successfully to install firmware on a DL380 G5 from inside of Windows, but I'd still get the error you're running into on my DL360. Turning on the Force flag might show a Success, but checking the logs would indicate that it just gets the same error. So, to boot from that DVD, you can't just burn it to a USB stick; instead, you have to use the HP USB Key Utility, which is included on the iso. I would suggest downloading the 2.0 version of that utility ().

I tried using the 9.20B version of that DVD, but it still wouldn't recognize my 6i.%uFEFF This might be because the 9.20 version removed support for my DL360 G4p, but I had no problems using version 10.10 to install firmware. However, booting from the 9.10C DVD () allowed me to successfully flash the firmware on my Smart Array 6i. I was in the same boat, and it's been a huge pain in my ass to try to get this firmware updated. I'm on a DL360 G4p and using firmware revision 2.36, and using the%uFEFFonline flash for Windows I can't upgrade to any of the firmware packages, nor downgrade to 2.34, nor force a reinstall of 2.36. It just does not recognize that I have the card I know I have.

I've used the Smart Update Firmware DVD successfully to install firmware on a DL380 G5 from inside of Windows, but I'd still get the error you're running into on my DL360. Canon Imagerunner Advance C5255 Drivers. Turning on the Force flag might show a Success, but checking the logs would indicate that it just gets the same error.

So, to boot from that DVD, you can't just burn it to a USB stick; instead, you have to use the HP USB Key Utility, which is included on the iso. I would suggest downloading the 2.0 version of that utility (). I tried using the 9.20B version of that DVD, but it still wouldn't recognize my 6i.%uFEFF This might be because the 9.20 version removed support for my DL360 G4p, but I had no problems using version 10.10 to install firmware. However, booting from the 9.10C DVD () allowed me to successfully flash the firmware on my Smart Array 6i.

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